Alberto Serafin Email & Phone

Chief Operating Officer @ Happy State Bank

President @ Goldstar Trust Company

Chief Operations Officer Refinancia, an Encore Capital Company @ Encore Capital Group

Senior Vice President, Channel Strategy and Optimization - Small Business Banking @ Capital One

Senior Vice President, Retail Banking - Chief of Staff @ Capital One

Director, Channel Management and Marketing Operations Mexico @ Capital One

Senior Product Manager, Hispanic Marketing and Analysis @ Capital One

Manager, Planning and Product Integration @ Xerox

1997 - 1999 MBA @ Georgetown University McDonough School of Business

1987 - 1992 Bachelor @ Universidad Iberoamericana, Ciudad de México

Marketing Strategy, Credit Cards, Competitive Analysis, Negotiation, Business Strategy, Direct Mail Campaigns, Banking, Direct Marketing, New Business Development, Financial Modeling, Strategic Planning, Telemarketing, Financial Analysis, Finance, Product Development, Portfolio Management, Sales, Management, Retail Banking, Mergers and Acquisitions, Leadership, Analytics, Risk Management, Segmentation, Financial Services, Market Research, P&l Management, Analysis, Outsourcing, Entrepreneurship, Business Process Improvement, Integrated Marketing, Team Leadership, Loans, Marketing, Customer Acquisition, Due Diligence, Customer Experience, Strategy

Alberto Serafin, based in Amarillo, TX, US, is currently a Chief Operating Officer at Happy State Bank. Alberto Serafin brings experience from previous roles at Goldstar Trust Company, Encore Capital Group, Capital One, Capital One, Capital One, Capital One, Xerox. Alberto Serafin holds various educational qualifications including MBA (1997 - 1999) from Georgetown University McDonough School of Business. With a robust skill set that includes Marketing Strategy, Credit Cards, Competitive Analysis, Negotiation, Business Strategy, Alberto Serafin demonstrates proficiency in a wide range of areas.