Andrew Kennedy Email & Phone

Founder @ KNAK AI

Senior Product Manager, Growth and Technical Assessments @ Hired

Founder @ Work Entropy

Product Manager, Enterprise Workforce Management and Analytics @ Intuit

Senior Workforce Analyst, Medical Service Center @ Mitchell International

Founder and CEO @ Purum Consulting LLC

Senior Product Manager @ Mix.com

Senior Product Manager @ Lawn Love Lawn Care

Lead Product Manager, Enterprise Interaction Analytics @ Intuit

Lead Product Manager, Enterprise Workforce Management @ Intuit

Product Manager, Customer Care IT @ Intuit

Business Transformation Consultant, Customer Experience Center @ Whistle Labs

Supervisor, Customer Care @ Time Warner Cable

Analyst, Resource Management @ Time Warner Cable

Analyst, Command Center and Workforce @ Time Warner Cable

Lead, Technical Support @ Time Warner Cable

Representative, Technical Support @ Time Warner Cable

Easy Tech, Tech Support Services @ Staples

Breakfast Cook @ Allday's and Onions

Sales Representative @ Vector Marketing

Snowboard Instructor @ WILLARD MOUNTAIN SKI & SNOW SPORTSCLUB

Busboy and Waiter @ Cambridge Hotel

VP Information System - Dental Labs @ Desktop Metal

Chief Technology Officer @ Gurstel Law Firm, P.C.

Senior Vice President Information Technology @ Dental Services Group

President and CEO @ Digital Computer Software

President and CEO @ Computer Business Consultants

2010 - 2011 Bachelor's degree (87 Credits Completed) @ University at Albany

2007 - 2007 @ University at Albany

2006 - 2006 @ Messiah University

2003 - 2005 Associates @ Hudson Valley Community College

Call Centers, Pipkins Vantage Point, Tableau, Unified Communications, Microsoft Word, Cicero, Research, Citrix, Microsoft Excel, Sales, Trello, Issuetrak, Outlook, Enterprise Architecture, Oncology, Training, Customer Service, Customer Relationship Management Crm, Microsoft Office, SQL, Team Building, Business Process Improvement, Avaya, Web Services API, PowerPoint, Customer Satisfaction, BMC Remedy, Troubleshooting, Project Management, DOCSIS, Excel, Leadership, ACD, Contact Centers, Product Management, Unified, Amazon Web Services Aws, User Interface Design, Salesforce.com, Continuous Process Improvement, Requirements Gathering, Active Directory, Telecommunications, Speech Analytics, JIRA, Pipkins, Process Improvement, Avaya Cms, Technical Support, Management, Aspect Ewfm, Real Time Adherence Rta, Coaching, Customer Interaction Management, Workforce Management, Word, Report Automation, Microsoft PowerPoint, Software as a Service Saas, Cross Functional Team Leadership, Amazon Web Services, Software as a Service, Customer Relationship Management, Real Time Adherence, Business Transformation, Service Level Agreements, Agile Methodologies, Solution Architecture, Performance Management, Integration, Business Strategy, Strategic Planning, Requirements Analysis, Business Analysis, Contract Negotiation, English, Text Analytics, IVR, Data Analysis

Andrew Kennedy, based in Imperial Beach, CA, US, is currently a Founder at KNAK AI. Andrew Kennedy brings experience from previous roles at Hired, Work Entropy, Intuit, Mitchell International, Purum Consulting LLC, Mix.com, Lawn Love Lawn Care, Intuit, Intuit, Intuit, Whistle Labs, Time Warner Cable, Time Warner Cable, Time Warner Cable, Time Warner Cable, Time Warner Cable, Staples, Allday's and Onions, Vector Marketing, WILLARD MOUNTAIN SKI & SNOW SPORTSCLUB, Cambridge Hotel, Desktop Metal, Gurstel Law Firm, P.C., Dental Services Group, Digital Computer Software, Computer Business Consultants. Andrew Kennedy holds various educational qualifications including Bachelor's degree (87 Credits Completed) in Economics (2010 - 2011) from University at Albany. With a robust skill set that includes Call Centers, Pipkins Vantage Point, Tableau, Unified Communications, Microsoft Word, Andrew Kennedy demonstrates proficiency in a wide range of areas.