Mark Chana Email & Phone

Chief Operating Officer @ CCI Global

Managing Director @ CCI South Africa

BPeSA Board @ BPESA

Associate Sales Director @ Phones 4u

Area Manager @ ALDI Stores

Operations Manager @ Nestle S.A.

1997 - 1998 Master of Engineering (MEng) @ Purdue University

1994 - 1997 Bachelor of Engineering (BEng) @ UCL

Contact Centers, IVR, Sales Management, Management, Call Centers, Customer Experience, Call Center, BPO, Customer Service, Project Management, Negotiation, Performance Management, Outsourcing, Workforce Management, Business Strategy, Telemarketing, Recruiting, Team Management, Account Management, Inbound Marketing, CRM, Customer Retention, Telecommunications, Operations Management, Customer Satisfaction

Mark Chana, based in Dubai, AE, is currently a Chief Operating Officer at CCI Global. Mark Chana brings experience from previous roles at CCI South Africa, BPESA, Phones 4u, ALDI Stores, Nestle S.A.. Mark Chana holds various educational qualifications including Master of Engineering (MEng) in Biochemical Engineering (1997 - 1998) from Purdue University. With a robust skill set that includes Contact Centers, IVR, Sales Management, Management, Call Centers, Mark Chana demonstrates proficiency in a wide range of areas.