Introduction
Sticky Digital is a retention marketing agency built for direct-to-consumer ecommerce brands. They are a Klaviyo Platinum Partner and were named Agency of the Year. Those credentials matter, but what matters more is what happens after onboarding. Sticky works exclusively in email, SMS, loyalty, and subscriptions. Their clients regularly attribute 35 to 50 percent of total store revenue to email within six months. That is not a tagline. It is just what keeps showing up in the data.
What is Sticky Digital's Approach?
Working with Sticky feels different from working with most agencies, and that is by design. The team is small enough that clients know everyone by name and experienced enough that nobody needs to explain what a winback flow is. They take ownership in a way that is hard to describe until you have lived it. Producers flag issues before clients even notice them. Strategies account for margin, not just open rates. And the team genuinely gets frustrated when something is not performing. They care about the brands they work with like the business is their own. Sometimes more than is probably healthy.
Services Offered
- Email, SMS, Loyalty, and Subscriptions: Sticky Digital manages the full retention stack for DTC brands. Email lives in Klaviyo, covering flows, campaigns, segmentation, deliverability, and reporting. SMS runs on Attentive and Postscript, built around sustainable list growth and send strategies that protect the audience from fatigue. Loyalty programs on Yotpo and Klaviyo Loyalty get connected to actual retention outcomes, not just point balances nobody redeems. Subscription brands on Recharge, Stay.ai, Skio, and Ordergroove get the flows and campaigns that keep customers around. Every platform. Every channel. One team that knows all of them.
Why Should You Choose Sticky Digital?
There are a few honest reasons worth considering.
- First, they only do retention. Email, SMS, loyalty, subscriptions, and nothing else. The person running an account has done this specific thing, for brands of a similar size and stage, more times than they can count.
- Second, Klaviyo Platinum Partner status and Agency of the Year are not decorations. They reflect real volume, real client results, and a real relationship with the platform most DTC brands already depend on.
- Third, clients feel the difference in the first 30 days. Not because of a polished onboarding deck, but because the actual work starts immediately.
Services
Specialized For
Agencies in United States
Sticky Digital
Contact Agency
