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Group Manager, SmartSource
Trusted by the top companies in the world
Last Updated: Jan 12, 2019
Thank you for using SalesHandy! We take your privacy extremely seriously. We do not store, sell or transmit information present in your inbox and our code meets the latest Content Security Policy (CSP) recommendations, making sure you can keep browsing the Web safely.
We would like to describe how we collect, use and protect your information when you access our website(s), products, services and applications (collectively, the “Services”).
We do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact us at [email protected]
Our company’s overriding policy is to collect as little user information as possible. We collect various types of information in order to improve services for our users. This includes information you provide to us as well as information we receive when you use our service which may include;
Once using our Services, we may communicate with you if you’ve provided us the means to do so. For example, we may send you promotional email offers, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services. If you do not want to receive communications from us, feel free to unsubscribe or change your communication preferences.
Any data that we do have will never be shared except under the circumstances described below in Data Disclosure.
We do not sell, trade, or otherwise transfer your personal information except in accordance with this policy. This does not include trusted and GDPR-compliant third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
We protect your data throughout the data flows of the SalesHandy product, from account creation and integration through Google’s OAuth service, to encryption of data in transit to SalesHandy’s servers (using browser-based TLS) and encryption of that data at rest (using AES-256), to a variety of administrative, physical, and technical safeguards designed to create a secure environment for our customers’ data. We use Amazon Web Services servers that have state-of-the-art digital and physical security with backup provided 24X7. Unfortunately, still this cannot ensure complete guarantee and under certain cases may compromise the security of information.
We neither rent nor sell your Personal Information to anyone. However, we may share your Personal Information with third parties as described in this section:
Group Accounts: If your SalesHandy Account is managed by a company or group administrator then the administrator or their agents may have access to your account information as well as all information and stats contained within your account. They may also have the ability to change information, settings and restrict or suspend access to, or terminate your SalesHandy account
Agents and vendors: We employ other companies and people to perform tasks on our behalf and need to share your information with them, including in some cases the Personal Information you have provided to us, in order to make the Services available to you. For example, we may use third-party hosting providers or software developers to help implement and maintain the Services. However, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us.
Business Transfers: If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We retain Personal Data about you for as long as you have an open account with us and for 3 years after you close your account. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. Afterwards, we retain some information in a depersonalized or aggregated form but not in a way that would identify you personally. However, user signup data (your name, your email address, and the fact that you were a SalesHandy user) may be retained in third-party analytics services beyond the closure of your account, unless you request that your data be deleted.
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at [email protected]
EU Subjects have certain rights with respect to their Personal Data, including those set forth below. For more information about these rights, or to submit a request, please email [email protected] Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need to you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by accessing your account settings.
Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by accessing your account settings.
Erasure: You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes.
Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about SalesHandy’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
The Services are hosted in the United States (“U.S.”) through SalesHandy and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to SalesHandy and will be hosted on U.S. servers, and you authorize SalesHandy to transfer, store and process your information to and in the U.S., and possibly other countries.
The Service may be provided to You without charge up with certain limits or for a certain “trial” period of time.
Usage over this limit (or after the “trial” period) or requires Your purchase of additional resources or services.
For all purchased resources and services, we will charge Your credit card on a monthly basis.
Payments are non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.
Charges are solely based on SalesHandy’s measurements of Your use of the Service, unless otherwise agreed to in writing.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and You shall be responsible for payment of all such taxes, levies, or duties.
You acknowledge and agree that any credit card and related billing and payment information that You provide to IKIGAI INFOTECH LLP may be shared by IKIGAI INFOTECH LLP with companies who work on IKIGAI INFOTECH LLP’s behalf, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to IKIGAI INFOTECH LLP and servicing Your account.
You must cancel Your account by first (1) Unsubscribing, and then (2) Uninstalling. You understand that solely uninstalling, disabling, or by forgoing the use of the Services will not be considered a cancellation of your subscription.
You may Unsubscribe through the same workflow You followed to create your subscription: Dashboard > Subscription and Billing > Cancel Subscription.
You will not receive any refunds if you cancel your account. If You cancel the Service before the end of Your current paid up month, Your cancellation will take effect immediately and You will not be charged again.
You agree that IKIGAI INFOTECH LLP, in its sole discretion and for any or no reason, may terminate or suspend Your account. You agree that IKIGAI INFOTECH LLP will not be liable to You or any third party for such termination.
SalesHandy’s use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
If you have any questions about this Privacy Notice or our data practices generally, please contact us using the following information:
SalesHandy – IKIGAI INFOTECH LLP
502,503 Dwarkesh Business Hub Opp. Visamo Society Visat Gandhinagar Highway Motera, Chandkheda, Ahmedabad, Gujarat 382424
Email address for contact:
Data Protection Officer