Question 1

Do I have to pay per email account?

Accepted Answer

No, all of our plans allow you to connect an unlimited number of emails & Warm-up accounts to improve your email deliverability.

Question 2

Is there any limit to the number of emails?

Accepted Answer

Yes, there is a monthly limit on the total number of emails you can send from Saleshandy. But, the restriction to send the number of emails daily depends on your ESP (Email Service Provider).

Question 3

Is there any limitation during 7-day free trial period?

Accepted Answer

Yes, it is not allowed to send more than 100 emails in the 7-day free trial. If you want to send out more than 100 emails then you need to upgrade your account to the paid plan.

Question 4

Is the prospect limit monthly?

Accepted Answer

No, the prospect limit is not monthly. It's a total active prospect limit, meaning the number of prospects you can have running in sequences at any given time.

Question 5

What happens if I exceed the prospect limit of any plan?

Accepted Answer

You can add an unlimited number of prospects to your Saleshandy account. However, the prospects that can be active in sequences at any given time are capped by your plan's active prospect limit. If you reach this limit, you'll need to upgrade your plan to increase your active prospect limit and add more prospects to sequences.

Question 6

Can I add/invite team members while on the new Pricing?

Accepted Answer

There is no limit or additional cost to the number of team members you can add.

Question 7

Do I get Lead Finder credits with my plan?

Accepted Answer

Yes, every plan includes monthly Lead Finder credits: 500 on Starter, 2,000 on Pro, and 5,000 on Scale, plus one-time email verification and AI credits. Lead Finder credits are part of your monthly plan and don't carry over to the next month.

Question 8

How many AI sequences can I generate in Saleshandy?

Accepted Answer

The number of AI-powered sequences you can generate depends on your current plan. Here’s the breakdown: Starter Plan – 10 AI sequences, Pro – 20 AI sequences, and Scale – 30 AI sequences (50 on Scale’s 100k-and-above tiers).

Question 9

Do you offer customized plans?

Accepted Answer

Yes, we offer custom plans. For a detailed quote, email sales@saleshandy.com.

Question 10

Does it need any credit card information to signup or try?

Accepted Answer

Saleshandy account comes with a Free 7-day Trial of the Outreach Plan. Credit card information is not required to get started.

Question 11

How many leads are in the database?

Accepted Answer

Saleshandy Lead Finder has over 852M+ contacts and 42M+ companies’ data.

Question 12

How often is the data updated?

Accepted Answer

We regularly update our data from various reliable sources to ensure accuracy.

Question 13

Are leads available for export?

Accepted Answer

Yes, exporting your revealed contacts from the Lead Finder is possible.

Question 14

Are the leads verified?

Accepted Answer

Yes, we double-verify leads to ensure only valid emails consume your credits. If an email is found to be invalid, credits will be refunded automatically.

Question 15

Is there a free trial for Lead Finder?

Accepted Answer

Absolutely! You get a 7-day free trial for Saleshandy with 5 free credits for Lead Finder. To access more leads, you’ll need to upgrade Lead Finder.

Question 16

What are Credits, and how do Credits renew?

Accepted Answer

Credits are used to reveal lead contact information. Each plan comes with its batch of credits. These credits refresh every month. If you run out of credits before the month is over, you can upgrade your plan to get more credits and keep uncovering valuable lead details.

Question 17

Can I integrate Lead Finder with my CRM or other tools?

Accepted Answer

Yes, we have native integrations with popular CRMs like Pipedrive, Zoho, and HubSpot.

Question 18

Does Saleshandy Lead Finder comply with data privacy regulations?

Accepted Answer

Absolutely! We are committed to data privacy and security, complying with GDPR and other regulations.

Question 19

What is the Email Infrastructure in Saleshandy?

Accepted Answer

Saleshandy Email Infrastructure lets you purchase domains and email accounts directly from different ESPs, simplifying the setup process with pre-setup SPF, DKIM, and DMARC configurations.

Question 20

What email providers are available in Saleshandy Email Infrastructure?

Accepted Answer

You can buy mailboxes from Google, Microsoft, and Maildoso.

Question 21

Can I use the purchased email accounts immediately after purchase?

Accepted Answer

Typically, the setup takes 24 to 48 hours due to technical configurations. Once completed, your email accounts will be ready for use.

Question 22

What is the billing model for domains and mailboxes?

Accepted Answer

Domains are billed annually. Mailboxes are billed quarterly.

Question 23

Can I add new domains or mailboxes later?

Accepted Answer

No, you can’t add new email accounts to an existing domain, but you can purchase additional domains and mailboxes anytime through the Email Accounts section in your Saleshandy dashboard.

Question 24

How do I configure my email accounts for sending and receiving emails?

Accepted Answer

Saleshandy automates SPF, DKIM, and DMARC configurations to ensure proper authentication and deliverability.

Question 25

Can I recover a deleted domain or mailbox?

Accepted Answer

No, deleted domains and mailboxes cannot be restored. You’ll need to purchase them again if required.

Question 26

What happens when the sending limit is reached?

Accepted Answer

When an account’s sending limit is hit, no more emails will be sent until the reset period. You can wait for the daily reset or add more mailboxes to distribute your sending volume.

Question 27

What TLDs are available for purchase?

Accepted Answer

Most Top-Level Domains (TLDs) are supported, but we recommend using ".com" for better deliverability and trust.

Question 28

How many domains are set up in one workspace?

Accepted Answer

Each workspace is limited to one domain.

Question 29

Can I transfer my purchased domain and mailboxes outside Saleshandy?

Accepted Answer

No, domains and mailboxes purchased through Saleshandy cannot be transferred outside the platform. This is to ensure that we can maintain the deliverability and all the authentications for you.

Question 30

Does using these inboxes pose a deliverability risk to Saleshandy?

Accepted Answer

No, these inboxes do not impact Saleshandy’s deliverability.

Question 31

What is the Inbox Radar test, and how does it help in improving my deliverability?

Accepted Answer

Inbox Radar is your email placement tests that find deliverability issues for you and help you fix them with in-depth actionable insights. You can get detailed reports about where your emails land (Inbox, Spam or Other tabs) across major email providers.

Question 32

How many tests can I run?

Accepted Answer

Inbox Radar is available as an add-on, not part of outreach plans. Depending on your Inbox Radar subscription (Starter or Pro), you get a certain number of tests. In Starter, you get 15 tests, whereas in Pro, you get unlimited tests.

Question 33

How many tests can I do if I am a paid outreach user?

Accepted Answer

If you are a paid outreach user, you can do 1 test in the Pro plan and 2 tests in the Scale plan.

Question 34

Do I need to pay separately for the seed list?

Accepted Answer

No, in Inbox Radar, you are charged per test, not per seed list.

Question 35

Does Saleshandy's Dialer have a free trial?

Accepted Answer

No, the Dialer is a paid add-on with no free tier. Plans start at $23/month (billed annually). You'll need to choose Dialer Starter or Dialer Pro to start calling.

Question 36

How much does a phone number cost?

Accepted Answer

Phone number pricing depends on the country. We use the same base price as Twilio with a 10% margin on top — the final price is shown when you purchase the number. For US & Canada, each local number is $1.27/month. Your first number is included free with any Dialer plan.

Question 37

Which countries are supported for phone numbers?

Accepted Answer

Currently, Saleshandy supports purchasing local phone numbers in the United States and Canada. You can buy numbers across both countries in a single transaction and assign them to individual team members.

Question 38

How do dialer credits work?

Accepted Answer

Credits are consumed per activity — outgoing calls, incoming calls, voicemail drops, recording, and transcription each deduct a set number of credits. Monthly plan credits reset each billing cycle. Add-on credits never expire and are used only after your monthly credits run out.

Question 39

Can I buy more credits if I run out?

Accepted Answer

Yes. You can purchase add-on dialer credits directly from the Dialer module starting at $29 for 1,000 credits, all the way up to 100,000 credits. Add-on credits never expire — they're only used after your monthly plan credits run out.

Question 40

Are calls recorded and transcribed?

Accepted Answer

Yes. Call recording can be enabled per phone number. Once enabled, every call — inbound and outbound — is recorded, transcribed, and summarized automatically using AI. Recordings, transcripts, and AI summaries are stored unlimited and attached to the prospect profile.

Question 41

Can I receive incoming calls on Saleshandy?

Accepted Answer

Yes. When a prospect calls your Saleshandy number, a browser notification appears in-app — accept or decline without leaving the platform. Configure call forwarding rules and voicemail greetings per number so inbound calls are handled even when you're unavailable.

Question 42

Can I use the Dialer for SMS or messaging?

Accepted Answer

No. Saleshandy's Dialer is built specifically for voice calls. For LinkedIn outreach, WhatsApp, or email, those steps are handled separately within your multichannel sequences.

	Annual Fixed $2.99/ mailbox / month	Annual FlexiRecommended $3.49/ mailbox / month	Quarterly $3.99/ mailbox / month
Best For	Established teams with stable, predictable sending needs	Outbound teams that rotate or swap mailboxes frequently	Testing new domains and short-term outbound campaigns
DNS Setup	Auto-configured SPF, DKIM, DMARC, and other DNS records	Auto-configured SPF, DKIM, DMARC, and other DNS records	Auto-configured SPF, DKIM, DMARC, and other DNS records
Mailboxes per DomainWe recommend 3 mailboxes per domain for the best deliverability.	Up to 5 mailboxes per domain	Up to 5 mailboxes per domain	Up to 5 mailboxes per domain
Account Flexibility	Fixed setup, no mailbox replacement	Free mailbox replacement (requires new domain, $14/yr)	Fixed setup, no mailbox replacement
Minimum Purchase	1 mailbox	25 mailboxes	1 mailbox
Domain	$14 / year per domain	$14 / year per domain	$14 / year per domain

All-in pricing for all-out outbound

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