Top 5+ Email Tracking Tools that will Actually Work in the Year 2019

email tracking tools

Are you searching for the best email tracking tools to track your emails? If yes, then this blog post is for you. But that’s not it; we have got all the know-how of email tracking covered to help you make an informed decision. Here is an outline and navigation to help you move forward:

1. SalesHandy

SalesHandy is one of the most popular email tracking tools. It provides unlimited lifetime email tracking and scheduling for free. You can start tracking your emails in this 3 simple steps:

Step 1: Sign up with SalesHandy

signup

You can sign in using your Gmail account with just one click.

Another way to sign up is by filling up a form which is used mostly if you have an outlook account.

Step 2: Download the chrome extension

email tracking box

Step 3: Refresh your tab where Gmail is opened

And just like that, you are ready to get started with tracking all your important emails.

What do you get with SalesHandy Email Tracking feature:

  • Desktop Notifications
  • Reply Tracking
  • Customized mute email notifications
  • Email open rate
  • Link Tracking

You can also export the email analytics report of tracked emails in a CSV file.

Apart from all this, the best thing about SalesHandy is that you can use it with any email client via SMTP configuration.

There is more to every tool we are mentioning, and hence we have added the section where we are highlighting the additional features of the tools. And here are some additional SalesHandy features:

Additional Features:

  • Email Scheduling:

You can schedule emails to be sent later using this feature as the name suggests. This feature also comes as a part of the FREE package. You can schedule unlimited emails using any time zone out of 240 time zones.

  • Email Templates:

Using this feature of SalesHandy, you can store those daily emails that you have to shoot almost every day. This can save 20mins of your everyday schedule and helps you get more productive.

  • Link and Document Tracking:

If you are the curious one, then this feature is for you. You can track all the links and documents sent in the emails. A very useful feature, especially if you are pitching someone.

  • Mail Merge

Mail merge is just the fancy name of mass emailing or bulk emailing. With this feature, you can send up to 5000 personalized emails in a day.

  • Automated Follow up:

This feature is combined with mail merge and lets you follow up on those bulk emails by adding up to 9 follow up stages. Adding automation to your follow-ups will skyrocket the open and reply rate.

You can take all these functions to your favorite CRM like Salesforce via Zapier webhook integrations as well.

Pricing Plans:

Free Plan – 14 days Free Trial
  • Unlimited Email Tracking for Forever
  • Unlimited Email Scheduling for Forever
  • Email Support
Regular Plan – $9 / Per User, Billed Monthly
  • Unlimited Email Tracking & Scheduling
  • Document Tracking
  • 200 Emails per day
  • Shared Email Templates
Plus Plan – $20 / Per User, Billed Monthly
  • 1600 Emails per day
  • Link Tracking
  • 9 follow up stages
Enterprise Plan – $50 / Per User, Billed Monthly
  • 2000 Emails per day
  • SMTP integration
  • Plus all other features

2. LeadBoxer

LeadBoxer is a lead generation and sales enablement tool that tracks your newsletters and emails. It has a chrome extension that you can integrate with your Gmail and track email opens, link clicks, and more.

Email Tracking Tool LeadBoxer

The best thing about this tool is that it qualifies and scores the recipients based on their behavior.

Additional Features:

  • Track & Identify your Leads:

LeadBoxer helps you to find your potential leads and customers. You can capture the behavior of your prospects from sources like the website, email, advertising or social media using LeadBoxer.

  • Leadscore:

It profiles potential prospects based on their behavior by providing a leadscore. They calculate this based on various criteria parameters (specific locations, industry, size, campaigns and more.) that you provide them.

  • Segmentation:

LeadBoxer uses big data technology that allows you to configure custom filters and use them to segment your audience.

  • Alerts:

Get real-time alerts when a certain event takes place.

Pricing Plans:

They offer a comprehensive online lead generation, sales intelligence and marketing campaign analytics platform which includes a feature for newsletter & Email tracking hence, they have custom pricing for the solution.

3. Yesware

Yesware is a sales engagement platform that provides real-time open notification and tells you who opened your emails, clicked on your links and downloaded the attachments.

yesware

The feature that makes Yesware so efficient is its integration with your Gmail account. It seamlessly fits in with your Gmail account like shown in the image above.

You can access all the open rates, click rates, and reply rates right in your Gmail on Yesware dashboard. This helps you target the hottest lead at the perfect time.

And some other features that make Yesware one of the best tool:

Additional Features:

  • Email Templates:

Save your time and can your daily emails with Yesware email templates feature. You can A/B test and track the success rate of these templates as well.

  • Meeting Scheduler:

Scheduling meeting is just a click away. You can create a customized link with times available, and people can book their meetings with you using Yesware meeting scheduler.

  • Automated Follow Up:

Yesware also has Mail merge with auto follow up feature same as SalesHandy. But with Yesware you can integrate your sales calls as well.

  • Send Later / Reminder:

You can set reminders to emails which you need to follow up and send them at the desired time as well. Make your inbox work for you.

  • Phone Dialer:

This feature makes it damn easy to place a call to anyone from your inbox. You can even record notes based on the call summary.

  • Salesforce Integration:

Best feature is that all of this information can be easily integrated with your favorite CRM Salesforce.

(Feature-wise comparison: SalesHandy vs Yesware)

Pricing Plans:

Free Plan – 28 days Free Trial
  • Email Tracking
  • Email Templates
  • Salesforce Sync
Pro Plan – $15 / Per user, Billed Monthly
  • Real-time email tracking
  • Personal templates & reports
  • Presentation tracking & analytics
Premium Plan – $35 / Per user, Billed Monthly
  • Includes Pro features
  • Mail Merge Campaigns
  • Role-based permissions
Enterprise Plan – $55 / Per user, Billed Annually
  • Includes Premium features
  • Salesforce inbox sidebar
  • Email and calendar CRM sync
Enterprise + Phone – $100 / Per user, Billed Annually
  • Includes Enterprise features
  • Inbox phone dialer
  • Call sync to CRM
  • Phone system integration

4. Bananatag

Bananatag is also considered in the top 10 email tracking tools. You can use Bananatag to know what happens to your emails after you hit that send button. Instead of waiting around for a reply, you can install Bananatag chrome plugin for Gmail. Besides this, Bananatag is also available for Outlook.

It easily integrates with your compose box and gives you an option of tracking the emails individually.

All the tracked emails are sent from Gmail or Outlook servers, so you won’t have to worry about your emails getting blocked or going to spam.

The email metrics are presented in a very precise manner which helps the user take a good look at all the interaction through emails and take the decisions when needed.

Some other features of Bananatag are:

Additional Features:

  • Email Scheduling:

Just like every other tool mentioned here, Bananatag also provides email scheduling feature using which you can send emails at 1:30 in the morning and the recipient will still get the email at the right time when it’s most likely for him to open it.

  • Email Templates:

You can store your day to day emails which you have to write almost every other day and save your tons of time. And this feature is also available right in your compose box.

  • Attachment Tracking:

This feature creates a heat map for the attachments that you send to your recipients, and you can know which slide is the most engaging and what works best for your presentation.

  • Email Analytics:

See the bigger picture with all the open, click and reply rates and decide which email pitches work the best for you.

Pricing Plans:

Free Plan
  • Track 5 Emails/Day
  • Basic Notifications & Email Metrics
  • Email Scheduling
Pro Plan – $12 / Per User, Billed Monthly
  • Includes Free Plan features
  • Track 100 Emails/Day
  • Attachment Tracking
  • Custom Reports
Team plan – $25 / Per User, Billed Monthly
  • Includes Pro Plan features
  • Track 200 Emails/Day
  • Role-based permissions
  • Team Templates

5. MixMax

Know precisely when someone opens your email and get notified then and there. Take important actions accordingly. With Mixmax, if you are sending an email to a group then also you can track individual opens. This helps in following up with precision.

mixmax

With Mixmax, you can quickly set the email tracking as a default option. You won’t have to worry about enabling email tracking every time you send an email.

Mixmax also provides real-time desktop notification and Mixmax email tracking feature also shows when your email was opened, how many times and soon they are launching Advanced Email Tracking which will give you an insight of recipient’s geographical information.

Additional Features:

  • Instant Meetings:

Mixmax claims to have one-click meetings where you can avoid shooting emails to see your recipient’s availability and set meetings accordingly. With Mixmax Instant meetings, you can just share your multiple availabilities and then let the recipients choose.

  • Send Later:

They have just added this feature to their tool. You can schedule the emails and hit the recipients inbox when the chances of them reading are the maximum.

  • Sequences:

Again, a fancy name of sending the bulk emails. You can send the drip campaigns using Mixmax sequence feature from your Gmail, Google Inbox & Salesforce as well.

  • Polls and Surveys:

This is one the unique features that you will find in these tools. You can send out polls and conduct surveys in the emails itself.

  • Salesforce Integration:

All of these features and their results can be seen right in your CRM. All the data at one place to make decisions more quickly.

Pricing Plans:

Free Plan – 14 days Free Trial
  • Track 100 Emails / Per Day
  • Schedule 10 Meetings Instantly
  • Automate 10 Templates Per day
Starter Plan – $12 / Per User, Billed Monthly
  • Unlimited open and per recipient tracking
  • Unlimited Meetings Instantly
  • Recommended send times
Growth Plan – $65 / Per User, Billed Monthly
  • Shared Templates
  • Mail Merge
  • Template and Sequence Stats
Small Business Plan – $29 / Per User, Billed Monthly
  • Personalized Sequences
  • Salesforce and Greenhouse Automation
  • Dedicated Account Manager
There is an Enterprise Plan as well for which you will have to contact their Sales Team.

6. Mailtrack

This is one of the most straightforward email tracking tools. Without any fuss and extensive features. This is perfect for small business owners, freelancers or solopreneurs who just want to track their emails and don’t want other shenanigans.

mailtrack

See? Simple double tick appearing in front of the sent emails to let you know if your recipient has opened their email or not.

Just like Whatsapp blue ticks work.

This is one of the best Free Email Tracking Tool and one of the favorite as well for the clean and sleek user interface seekers.

Mailtrack perfectly works within Gmail and Google inbox. It also tells you exactly when someone opened your email and from which device.

Pricing Plans:

Free Plan
  • Unlimited tracking
  • Mailtrack signature
Basic Plan – $1.50 / Per User
  • Unlimited tracking
  • No Mailtrack signature
  • Real-time notifications
Pro Plan – $2.49 / Per User
  • Includes Basic Features
  • Full tracking history
  • Support within 24 hours
  • Link tracking
  • Reminders
  • Daily report
Team Plan
  • Includes Pro Plan Features
  • G Suite compatible
  • CRM Integration
  • Unified billing
  • Account Manager
  • Multiple recipient tracking

7. Streak for Gmail

After a simpler option, here’s an advanced one. Streak for Gmail comes with improved features and detailed email tracking. With Streak, you will be able to know when and where your emails were opened. Not just when but “Where” as well.

A feature that Mixmax and other email tracking tools are still getting around and trying to implement.

Here’s how email tracking report looks like:

Streak Email Tracking answers every “W.”

Streak claims to be a CRM inside your inbox with its improved features like:

Additional Features:

  • Integrated With Email Sidebar:

Streak for Gmail provides a sidebar in your inbox for better email tracking and shows you a visual history of your messages so that you can cram down the information easily.

  • Sort By Response:

You can sort your emails by the type of responses you get. They can be categorized under Recently viewed and awaiting replies. You can even use syntax “has:tracking” to see all the tracked emails at one place.

  • Viewable From Inbox:

Everything is visible right in the inbox, and you get real-time notifications as well. It is effortless to access, and the information is available in a snapshot.

Pricing Plans:

Free/Personal Plan – 14 days Free Trial
  • Basic CRM Features
  • Email Power Tools
  • 200 Tracked Emails/month
Professional Plan – $59 / Per User, Billed Monthly
  • Unlimited Email Tracking
  • Advanced Reporting
  • API Access
  • 900+ Integrations (via Zapier)
Enterprise Plan – $129 / Per User, Billed Monthly
  • Custom Permissions
  • Data Validation
  • Data Recovery Service

Email Tracking For Outlook Users:

Even though Outlook has an in-built read receipt available but some of the features are outdated for nowadays entrepreneurs. So, you might want to switch to a better email tracking service. Hence, a separate list of Top Outlook Email Tracking Tools.

1. SalesHandy

SalesHandy’s Outlook email tracking works same as Gmail email tracking. Get instant and real-time desktop notification as soon as someone opens your tracked emails. Get detailed analytics on tracked emails and use the insights to take better professional decisions.

SalesHandy Email tracking for outlook

SalesHandy outlook email tracking button gets incorporate into outlook toolbar where it’s easier to access for the user.

And for outlook as well, there are many other useful features that SalesHandy offers to make it a power packed tool.

Additional Features:

  • Email Templates:

In Outlook as well you can use canned response and get rid of those tedious small tasks like using CTRL + C and CTRL + V every time you send those daily reports or weekly reports to your manager.

  • Attachment Tracking:

Who wouldn’t want to know what happens to their PPTs and PDFs which took them days to make? This feature does exactly that. You will be able to track your PPTs and know when they get opened and who is spending how much time on your presentation.

Just imagine you get to see the amount of engagement your presentations are getting from your bosses.

  • Email Scheduling:

Just imagine. You get to send an email in your timezone, and still it will reach your recipient in their timezone. That’s right. With only a click, you can be in Canada and still be able to send an email to your client in New Delhi at their time.

  • Mail Merge with Auto Follow up:

You can now send personalized bulk emails to your possible prospects and follow them up like a pro with automated follow up emails.

Pricing Plans:

We have list down SalesHandy pricing when we mentioned SalesHandy for Gmail. You can directly navigate to SalesHandy Pricing from here.

2. ContactMonkey

Always wondered what happens to your emails after you hit that send button? ContactMonkey is here to answer those questions. Now with ContactMonkey Email Tracking feature, you will be able to know the aftermath of your sent emails. You will just have to download ContactMonkey Outlook Plugin, Install and then you are good to go.

Very easy to use. With excellent user interface, ContantMonkey can fit right into your Outlook mail.

You get a detailed report of your tracked emails like who opened it, where it was opened and on which device as well.

Now, this is an advance email tracking report.

ContactMonkey has some of the additional features which can power boost your Outlook and take it to the next level.

Here are the other features provided by ContactMonkey for Outlook as well as Gmail.

Additional Features:

  • Delay Send:

Delay send is a simpler name for Email scheduling. ContactMonkey also offers the feature of delaying your scheduled emails. You can just hit a Send Later button and just forget about it. The email will get delivered to on the time selected while scheduling.

  • Salesforce Integration:

You can use all of your salesforce right from your outlook inbox. No need to switch from this app to that app. Everything at one place with ContactMonkey Salesforce integration.

  • Mail Merge:

Small business owners will be elated to get their hands on this mail merge feature of ContactMonkey. This feature lets you send those bulk emails but make it more personalized to catch your recipient’s attention.

Pricing Plans:

Professional Plan – $10 / Per User, Billed Annually
  • Single User
  • Unlimited Email & Link Tracking
  • Deep Analytics Dashboard
Team Plan – $15 / Per User, Billed Annually
  • Multi-User
  • Create a Team
  • Team Performance Reports
Salesforce Plan – $25 / Per User, Billed Annually
  • Salesforce Templates
  • Logs Calls, Tasks, Events & Cases
  • Auto BCC to Salesforce
  • Salesforce Sidebar

3. Hubspot

If you are in Sales or Marketing field, then you must have heard about Hubspot. It’s an ocean of tools for all the marketers and salesperson.

And in this ocean of tools and software, Email tracking is one of their most popular tool.

Worried what happens when you pitch your possible customers/leads? Can’t track if they are interested or not? Then Hubspot email tracking is what you need.

Know the second your prospects open your email with Hubspot real-time notifications. Target when the lead is hot and as a result close more deals than ever.

Turn your prospects into your customers when the chances are the highest with Hubspot email tracking tool.

Moreover, Hubspot provides an inbuilt activity stream which helps you to scan the email exchanges between you and your prospect and what made your prospect turn into a customer.

Email tracking is available for Gmail as well as for Outlook.

And besides email tracking, there are many world-class features that Hubspot has to offer. Some of them are listed below:

Additional Features:

  • CRM:

Hubspot CRM is everything you will ever need. You can organize, nurture and track your leads and customers. You can manage your pipeline and can accelerate your sales with Hubspot CRM.

  • All-in-one Marketing Software:

Anything you need to market your product, Hubspot’s got it. Be it website, content, Lead generation. You can do everything with this software.

  • All-in-one Sales Software:

Email Tracking is a part of Hubspot Sales Software. This software lets you automate your outreach, follow up seamlessly and track your entire sales pipeline.

Pricing Plans:

Free Plan
  • Gmail and Outlook Integration
  • Email Scheduling and Templates
  • Meetings
  • Canned Snippets
Starter Plan – $50 / Per Month
  • Includes features of Free Plan
  • Live Chat
  • Email Sequences
  • Phone and Email Support
Professional Plan – $400 / Per Month
  • Includes features of Starter Plan
  • Sales Automation
  • Predictive Lead Scoring
  • Smart send times and Notifications

4. Bananatag for Outlook

Bananatag is available for Gmail as well as Outlook. Bananatag Email Tracking tool sends you a notification to your outlook when a contact opens your email or clicks any link.

Outlook is one of the most important email client servers for prominent organizations. The bigger the organizations, the more the requirement of automation.

And Bananatag offers just that. Besides Email Tracking, other features that boost the productivity of your Outlook are:

Additional Features:

  • Email Templates:

Bananatag helps you with your outbound emails and optimize it to get the best out of them. Send 100 emails in place of 10 with Email templates feature and track which emails are doing most of the work.

  • Email Analytics:

This feature provides you with detailed reports and performances of your emails and templates and gives you a comprehensive data on your open, reply and click-through rates.

  • CRM Sync:

This is the feature everybody loves. Nobody likes data at 10 different places, and Bananatag knows this pain point and gives you a feature where you can BCC everything to your CRM.

Pricing Plans:

We have list down Bananatag pricing when we mentioned Bananatag for Gmail. You can directly navigate to Bananatag Pricing from here.

For other email services using SMTP Settings

1. SalesHandy

Apart from Gmail and Outlook, SalesHandy also provides email tracking feature for all other email service providers like Yahoo mail, AOL mail, Zoho mail etc through SMTP set-up. You can easily set your email account with SalesHandy using SMTP details of your email service provider. Follow these three simple steps to connect and track unlimited emails:

Step 1: Sign up with SalesHandy

signup for saleshandy
  • You can sign-up with SalesHandy by filling up the simple form as shown in the screenshot.

Step 2: Connect SMTP Account

connect smtp account
  • Open SalesHandy web app, click on “Email accounts” and then click on “Connect New Account” as shown in the screenshot.

Step 3: Fill Required Information

smtp settings
  • At last, fill-up the sender information, choose your email service provider as shown in the screenshot (For example: Zoho) and Saleshandy will fill other data automatically based on your selected service provider.
  • Finally, click on “Test & Save” to send a test email after which you are all set to start tracking your emails.

Additional Features & Pricing Plans

We have listed down additional features & pricing plans of SalesHandy when we mentioned SalesHandy for Gmail. You can directly navigate to SalesHandy Pricing from here.

2. Bananatag

Bananatag email tracking tool is not limited to Gmail and Outlook, it also supports email tracking through SMTP relay service. You can connect any of your email service provider with Bananatag with it’s SMTP relay service and track emails same as Gmail and Outlook.

Without the need of any additional software, you can track your sent emails through your existing email service provider.

You can use SMTP relay service in email campaign as well.

Bananatag-SMTP

Additional Features

  • Email Scheduling:

Along with Email tracking service, Bananatag provides email scheduling feature that helps you to schedule your email to be sent later. It helps you to reach your recipient at the right time that will increase the email open rate and reply rate significantly.

  • Attachment Tracking:

Not only email, you can also track attached files using Bananatag. You can get detailed engagement heatmaps of your attached file whether it is a document, presentation, spreadsheet or any other file types.

Pricing Plans:

This SMTP relay tracking is available for all Bananatag plans including the free plan.

We have listed down pricing plans of Bananatag when we covered Bananatag for Gmail above. You can directly navigate to Bananatag Pricing from here.

Why should you track your emails?

The way we communicate, connect, and contact people are changing overnight. Time and again. But Email is the one constant in professional communication, and it is here to stay.

On the other hand, the way we send emails is changing, and now the technology has developed to that stage where we can track who all opened our emails and when.

But why do you need this?

The reason is simple. Nowadays, you want everything happening at Godspeed, and you can’t wait around forever for a simple reply to take your decisions or move forward with your process.

Hence, email tracking.

We track our website visitors, their actions, behaviors, and what not.

And all these insights help you make your website better in terms of user experience and enables you to sell your products better and effortlessly.

In the same way, tracking your emails can help you know the success of your email pitches and marketing campaigns.

Emails are also used to send invoices, invitations, contacts and what not. And to track these emails can be very beneficial for the businesses.

Also, tracking the open rates of your marketing campaigns, sales pitches and presentations can help you filter out the best and worst ones.

Who will be most benefited by Email Tracking?

If you are a Marketer, Sales Professionals, Executives, Recruiters or Customer Support where your emails hold a great value and where your deals depend on your emails and where you are just on the verge of hiring someone that’s where Email Tracking tools jump in.

These tools can help Marketers, Sales Professionals and Executives take those crucial decisions at the perfect time.

How does email tracking work?

Email tracking is no rocket science. By now, everyone knows how this works.

These email tracking tools place an invisible image inside your emails which is 1*1 in dimension and is invisible to a naked eye.

When the recipient opens the email containing tracking pixel, the sender gets notified of the same.

This is the usual way of tracking an email, and every tool works the same way.

There are limitations to these email tracking tools which we are going to mention later in the post.

Email Tracking Limitations:

Every coin has two sides, and so does Email Tracking. There are cases where your tracked emails won’t give you read receipt and you won’t get any notifications when they get opened.

Here are some of the cases where email tracking does not work:

When your recipient uses any Adblock extensions like AdBlock or AdBlock Plus.

When your recipient has enabled “Ask before displaying external images” option. In this case, the pixel won’t be loaded and you won’t get a notification when they open the email.

When your recipient uses some security system that prevents the images from being loaded.

All of these limitations have no way around it. You can’t do anything to fight these restrictions.

Is spying on your recipients good?

If you are doing it with the good intent where it is affecting your sales or some executive decisions, then tracking your emails is legit.

But if you are doing it to spy on your boyfriend or girlfriend or your boss then all of these reasons are wrong, and this is where email tracking gets unethical.

Tricks to save yourself from Email Tracking Tools:

We have talked so much about Email Tracking tools in this post but if you want some privacy and don’t want anyone to track your email opens then here are some of the ways you can block email tracking pixel:

Tools:

Some of the tools that help in blocking email tracking pixel are:

1. Ugly Email

This is a chrome extension and works like magic. It shows an eye before tracked emails and tells you which email tracker they are using as well.

ugly email

2. Pixel Block

As the name suggests, this chrome extension also blocks the pixel that is trying to know if you have opened the tracked email or not.

Pixel block displays a red eye when it finds and blocks a tracking attempt.

Pro Tip: You won’t be able to use email tracking tool and these pixel blocking tools together. So, in case if you want to track emails but don’t want your emails to be tracked then follow the below instructions according to your devices.

Other Methods:

  • On Gmail

    • Select the settings option on the right-hand side of your desktop.
    • Go to the general tab, scroll down to “Images” option.
    • Select “Ask before displaying external images.”
    • Then, don’t forget to save these changes.
  • On iPhone

    • Select settings option
    • Tap on Mail, Contact, Calendars
    • Swipe left on “Load Remote Images” to turn it off.
  • On Android

    • Open the Gmail app.
    • Select your account.
    • Tap on Images.
    • Select “Ask before showing.”
  • Apple Mail (Desktop)

    • Open the Settings app.
    • Select Mail.
    • Switch off the “Load Remote Images” option.

Wrap up:

We have mentioned all our tricks, tips and methods we use at SalesHandy when it comes to email tracking.

Now, your turn.

Comment below with your favorite email tracking tool and why do you love them.

If we have not included them yet, then we will try to update!

Dhruv Patel

A marketer, people person, SaaS enthusiast, hustler & growth hacker. Always smiling & ready for help. Co-founder at @SalesHandy